1) Can I set the pool up on a croncrete patio?

     Yes, but a ground cloth is highly recommended. Do not drag the liner across the concrete, as abrasions will cause holes. The surface must be smooth, level, and stable. 

2) What other surfaces can be safely used to be set up my Intex Easy set Pool?

     Easy Set, Ellipse and frame Set Pool can be set up on grass, compacted dirt, or parecommended. The pool shoul NOT be set up on sand or muddy ground that could possibly shift. It is also NOT recommended to be on wooden decks. 

3) Can the pool be left up year-round?

     It depends on where you live. It is not recommended to keep your pool up if your temperature falls bellow 40 degrees Fahrenheit. The pool may freeze and cracking may occur. Above Ground Pools are not meant to withstand the weight of ice and snow.

4 ) Does the liner require any special care to ensure durability?

     Keep sharp objects out of the pool or from underneath the pool. Maintain proper pH levels, and keep the pool sanitary and clean.

5) How often should the water be changed?

     Depending on usage and chemical balance this figure may vary. If properly filtered and chemically balanced, water should last though a summer season. You can reduce the need for water changes by keeping your pool covered when not in use, testing the water regularly to ensure proper chemical balance, operating the punp for an adequate number of hours each day, keeping the filter pump cartridges clean, and replacing the cartridge when needed.

6 ) Do you recommend using chemicals? if so, what kind?

     Yes. Contact your local pool supply store and provide the estimated number of gallons of water in your pool.

7) Would excessive pool chemicals affect / cause deterioration to liners?

     Excessive or concentrated chemicals may cause damage to any pool and its user.

8) How do UV rays affect the materials that comprise the pool?

     All PVC's degrade over prolonged exposure to excessive sunlight. Intex pools are manufactured with UV inhibitors to delay degradation cause by sunlight.

9 ) Is it safe for me to use my credit card when I place an order?

     It is extremely safe and secure to use your credit card when ordering products on our site. Splash in my pool.com has 128 bit encryption, the highest allowed by the United States Governmment. It is actually safer to use your credit card on our site than giving it to a waiter in a restaurant. No one can get your information.

10) Can I place orders by phone?

     No, Please note that placing your order is faster, safer and more efficient. It will ensure that your shipping address, billing address and item(s) ordered are correct.

11) What will you do with my information once I place an order?

     Your information is safe and secure with Splash in my pool.com.

12) Do your products have a Warranty?

     Yes, all of our products have a limited warranty.